Leading with empathy understanding the needs of today's workforce
"Empathy is the ability to emotionally understand what other people fee, see things from their viewpoint, and image yourself in their place. Feeling heard and understood is a human need. Everyone needs to feel understood. Empathy helps us get in touch with our feelings and vies us an emotional...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
John Wiley & Sons, Inc
[2022]
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009645710906719 |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright Page
- Contents
- Preface
- Acknowledgments
- Chapter 1 Introduction
- Adverse Impact of a Global Pandemic
- Apocalypse Bingo
- Impact on Families and Society
- Humanity Needs Empathy Now More Than Ever
- Finding the Silver Lining in These Dark Clouds
- Proposing: Empathy as a Prescription for a World Overwhelmed by Adversity
- Lead with Empathy
- How This Book Is Structured
- Part 1 Adversity
- Chapter 2 The Toll on Humanity
- Adversity on a Global Scale
- The Impact on Society
- Racial Inequality and the Pandemic
- Gender Inequality and the Pandemic
- Virtual Schooling
- Financial Impact on Industries
- What Can You Do to Help?
- Summary
- Chapter 3 Overcoming Stress and Anxiety
- Understanding Stress
- The Three Major Stress Hormones
- Effects of Chronic Stress
- Symptoms of Stress Overload
- Causes of Stress
- Maslow's Hierarchy of Needs and the Pandemic
- Happy Chemicals
- How to Combat Stress
- Activities for a Healthy DOSE of Happy Chemicals
- Building New Happy Habits
- Summary
- Part 2 Empathy and Leadership
- Chapter 4 The Power of Empathy
- Emotional Intelligence
- Empathy
- Types of Empathy
- The Difference Between Empathy and Sympathy
- The Benefits of Empathy
- Empathy Is on the Rise
- What Impedes Empathy
- Enabling Empathy
- Empathy in Children
- Summary
- Chapter 5 Leading with Empathy
- Start Your Leadership Journey with Emotional Intelligence
- The Benefits of Exhibiting Emotional Intelligence
- Overcome Your Limiting Beliefs for Better Empathy
- Random Acts of Kindness Increase Empathy
- Instilling Empathy and Emotional Intelligence in Children
- Children Are Our Future
- Summary
- Part 3 Empowerment
- Chapter 6 Enterprise Empathy
- Empathy Improves Productivity
- Empathic Leadership
- How to Be an Empathic Leader.
- Improving Psychological Safety
- Benefits of Psychological Safety
- Customer Empathy
- Shifting to a Remote Workforce Overnight
- How to Develop Empathy at Work
- Empathy as a Core Tenet of Organizational Culture
- Crowdsource Empathy
- Hire for Empathy
- The Power of a Generative Culture
- Summary
- Chapter 7 Employee Empathy
- The Benefits of Empathy in the Workplace
- Remote Is the New Normal
- How to Increase Psychological Safety
- A Good Work-Life Balance
- Summary
- Chapter 8 Optimism, Evolution, andEmpowerment
- Adversity in 2020
- Let's Be Optimistic about Our Future
- Leapfrogging Innovation and Evolution
- Leading with Empathy
- Chapter 9 Actions for Empathy
- Empathy for Adults
- Encouraging Empathy in Children
- Share Your Stories
- Notes
- About the Author
- Index
- EULA.
