SHRM® Society for Human Resource Management complete study guide SHRM-CP Exam and SHRM-SCP exam
Advance your current career or start a new one by obtaining the industry-leading SHRM-CP and SHRM-SCP certifications The Society for Human Resource Management (SHRM) is the world's largest professional association for Human Resources practitioners. Its certifications, while challenging to obtai...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
John Wiley & Sons, Inc
[2022]
|
| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009645709506719 |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright Page
- Acknowledgments
- About the Author
- Contents at a Glance
- Contents
- Introduction
- How This Book Is Organized
- SHRM CP Assessment Test
- Part 1 Preparing for the Exams
- Chapter 1 The Basics of SHRM Certification
- Exam Notables
- Exam Overview
- Exam Eligibility
- Exam Basics
- The SHRM Exam Objectives
- Breaking Down the BoCK
- The Value of HR Certification
- Summary
- Key Terms
- Exam Essentials
- Chapter 2 Preparing for the Exam
- Exam Notables
- Study Plans
- Group vs. Self-Study
- The SHRM Exam Objectives
- Using Exam Weights
- Practice Exams
- Exam-Taking Strategies
- Understand the Stem
- Guess When Necessary
- Exam Day Basics
- Mental Mechanisms
- Mindset
- Confidence Building
- Summary
- Exam Essentials
- Part 2 Understanding Human Resource Competencies
- Chapter 3 The Dynamic Environment of Human Resource Management
- Exam Notables
- An Evolving Landscape
- Strategic Alignment
- Global Operations
- Diversity, Equity, and Inclusion
- Talent Acquisition and Workforce Management
- Regulatory Environment
- Measuring Results
- Corporate Social Responsibility
- HR Demographics
- A Day in the Life of HR
- HR Professional Development
- Landing Your First Job in HR
- Managing Burnout
- Summary
- Exam Essentials
- Chapter 4 The Business Competency Cluster
- Exam Notables
- Business Competencies
- Business Acumen
- Business and Competitive Awareness
- Financial Analysis
- Strategic Alignment
- Consultation
- Evaluating Business Challenges
- Designing and Implementing HR Solutions
- Critical Evaluation
- Data Advocate
- Data Gathering and Analysis
- Summary
- Key Terms
- Exam Essentials
- Part 3 The People Knowledge Domain
- Chapter 5 Strategic Human Resource Management
- Exam Notables
- The SHRM Exam Objectives.
- Strategic Business Management
- Systems Theory
- Systems Thinking
- Strategic Planning
- Strategic Analysis
- The Strategic Planning Process
- Strategy Formulation
- Strategy Implementation and Evaluation
- Project Management
- SHRM SCP Only
- Becoming Strategic Business Partners
- Engaging Leaders
- Evaluating HR Activities
- Summary
- Key Terms
- Exam Essentials
- Review Questions
- Chapter 6 Talent Acquisition
- Exam Notables
- The SHRM Exam Objectives
- Aligning Strategy
- Mergers and Acquisitions
- Joint Ventures
- Strategic Alliance
- Divestitures and Downturns
- Talent Planning
- The Employer Brand
- Employee Value Proposition
- Job Analysis and Descriptions
- Recruiting
- Recruiting Methods
- Selection
- Employment Interviews
- Assessment Centers
- Job Offers
- Education, Certification, and Licensing
- Negotiation Techniques
- Acculturation, Socialization, Orientation, and Onboarding
- Workforce Analytics
- SHRM SCP Only
- Summary
- Key Terms
- Exam Essentials
- Review Questions
- Chapter 7 Employee Engagement and Retention
- Exam Notables
- The SHRM Exam Objectives
- Employee Engagement
- Organizational Behavior
- Job Attitudes
- Organizational Commitment
- Job Characteristics
- The Role of Culture
- Assessing Engagement
- Positive Engagement Strategies
- Engaging a Remote Workforce
- Human Resources and the Employee Life Cycle
- Performance Management Systems
- Performance Standards
- Evaluating Performance
- Appraisals
- Positive Feedback Systems
- Evaluating Performance Management Systems
- SHRM SCP Only
- Summary
- Key Terms
- Exam Essentials
- Review Questions
- Chapter 8 Learning and Development
- Exam Notables
- The SHRM Exam Objectives
- The Learning and Development System
- Social Innovation through Learning and Development
- Knowledge Management.
- Learning Management Systems
- Career Development
- L&
- D Intervention Strategies
- Needs Analysis
- Training Interventions and Delivery
- Instructional Design
- Developmental Interventions
- Leadership Development
- SHRM SCP Only
- Summary
- Key Terms
- Exam Essentials
- Review Questions
- Chapter 9 Total Rewards
- Exam Notables
- The SHRM Exam Objectives
- Strategic Total Rewards
- Building Pay Structures
- Job Evaluation
- Collecting Compensation Data
- Data Collection Methods
- Pay Practices
- Labor Law Compliance
- Benefits
- Compensation Metrics
- SHRM SCP Only
- Summary
- Key Terms
- Exam Essentials
- Review Questions
- Part 4 The Workplace Knowledge Domain
- Chapter 10 HR in the Global Context
- Exam Notables
- The SHRM Exam Objectives
- Defining Global Strategy
- Multinational Enterprises
- Structuring an MNE
- HR and Due Diligence
- Global Staffing
- Managing Expatriates
- SHRM SCP Only
- Summary
- Key Terms
- Exam Essentials
- Review Questions
- Chapter 11 Diversity and Inclusion
- Exam Notables
- The SHRM Exam Objectives
- Defining Diversity, Equity, and Inclusion
- Focusing on Diversity, Equity, and Inclusion
- A Strategic Focus
- An Operational Focus
- Demographic Barriers to Success
- Workplace Accommodations
- Competency and Knowledge Alignment
- Operating in a Diverse Workplace
- Advocate for Diversity and Inclusion
- SHRM SCP Only
- Summary
- Key Terms
- Exam Essentials
- Review Questions
- Chapter 12 Risk Management
- Exam Notables
- The SHRM Exam Objectives
- Types of Risk
- Workplace Safety and Health
- Security Risks
- Enterprise Risk Management
- The Risk Management Process
- Risk Management Techniques
- Written Risk Management Plans
- SHRM SCP Only
- Summary
- Key Terms
- Exam Essentials
- Review Questions.
- Chapter 13 Corporate Social Responsibility
- Exam Notables
- The SHRM Exam Objectives
- Defining Corporate Social Responsibility (CSR)
- Corporate Shared Value
- Benefits of Corporate Social Responsibility
- Corporate Citizenship
- Corporation vs. Corporate
- Sustainable Business Practices
- A Global Approach
- The Role of Human Resources
- Business Strategy
- Talent Acquisition
- Risk Management
- Total Rewards
- Learning and Development
- SHRM SCP Only
- Summary
- Key Terms
- Exam Essentials
- Review Questions
- Chapter 14 U.S. Employment Laws and Regulations
- Exam Notables
- The SHRM Exam Objectives
- The Regulatory Environment
- Laws Enforced by the Equal Employment Opportunity Commission
- Americans with Disabilities Act
- Civil Rights Act of 1964
- Genetic Information Nondiscrimination Act
- Laws Enforced/Administered by the Occupational Safety and Health Administration
- Occupational Safety and Health Act
- National Institute for Occupational Safety and Health
- Whistleblower Protection
- Laws Administered by the Office of Workers' Compensation Programs
- Federal Employees' Compensation Act
- Longshore and Harbor Workers' Compensation Act
- Laws Administered by the National Labor Relations Board and the Office of Labor-Management Standards
- National Labor Relations Act
- Labor Management Relations Act
- Labor-Management Reporting and Disclosure Act
- Laws Administered by the Wage and Hour Division
- Davis-Bacon Act
- Employee Polygraph Protection Act
- Fair Labor Standards Act
- Family and Medical Leave Act
- Walsh-Healey Public Contracts Act
- Laws Administered by the Mine Safety and Health Administration
- Federal Mine Safety and Health Act
- The Mine Improvement and New Emergency Response Act
- Laws Administered by the Employee Benefits Security Administration.
- Employee Retirement Income Security Act
- Patient Protection and Affordable Care Act
- Laws Administered by the Department of Homeland Security or the Department of Justice
- H2A Temporary Agricultural Workers
- Immigration and Nationality Act
- Miscellaneous Laws and Concepts
- Drug Free Workplace Act
- Garnishment of Wages
- Harassment
- Lilly Ledbetter Fair Pay Act
- LGBTQ Sex-Based Discrimination
- Retaliation
- Sexual Harassment
- Worker Adjustment and Retraining Notification Act
- Retention of Documents
- SHRM-SCP Only
- Summary
- Key Terms
- Exam Essentials
- Review Questions
- Part 5 The Organization Knowledge Domain
- Chapter 15 Structure of the HR Function
- Exam Notables
- The SHRM Exam Objectives
- Human Resources as a Core Competency
- The Role of Human Resources
- HR's Job
- Integrating Human Resources
- Human Resource Service Models
- Centralized/Decentralized HR Structures
- Outsourcing
- Measuring Human Resource Contributions
- Competency and Knowledge Alignment
- Delivering Messages
- Exchanging Organizational Information
- Listening
- Networking
- Relationship Building
- SHRM SCP Only
- Summary
- Key Terms
- Exam Essentials
- Review Questions
- Chapter 16 Organizational Effectiveness and Development
- Exam Notables
- The SHRM Exam Objectives
- Organizational Effectiveness and Development Defined
- People Interventions
- Individual Behaviors
- Group and Team Dynamics
- Process Interventions
- International Organization for Standardization
- Structural Interventions
- Customer or Product
- Functional
- Geographic
- Matrix
- Managing Change
- Competency and Knowledge Alignment
- Teamwork
- Conflict Management
- SHRM SCP Only
- Summary
- Key Terms
- Exam Essentials
- Review Questions
- Chapter 17 Workforce Management
- Exam Notables
- The SHRM Exam Objectives.
- Integrating Workforce Management.
