The objective is quality an introduction to performance and sustainability management systems
Quality is a form of management that is composed of the double approach of driving an organization towards excellence, while conforming to established standards and laws. The objective of quality confers advantages to companies: it makes them more resilient to change that can be unexpected or even c...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Boca Raton :
CRC Press
[2013]
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009644311106719 |
Tabla de Contenidos:
- Front Cover; Table of contents; Foreword; What is Quality?; Why quality?; Quality in the academic world. What for?; Quality becomes a concern of the CNRS (extract); The contents of the book; Expected learning outcomes; Structure of the book; References; Chapter 1 The Environment of Quality; Chapter 2 The Approach to Quality: Concepts and Definitions; Chapter 3 History of Quality; Chapter 4 The ISO 9000 Family of Quality Management Systems; Chapter 5 Quality Management in Laboratories; Chapter 6 Safety of the Food Supply Chain and ISO 22000; Chapter 7 The Off- shoots of ISO 9001
- Chapter 8 Total quality, personalities who stand outChapter 9 Total Quality Management: Awards; Chapter 10 The Toyota Way and the Toyota ŁProduction System ( TPS); Chapter 11 Total Quality and the Six Sigma Approach; Chapter 12 Moral and Ethical Issues; Chapter 13 Deontology of Professions and Functions; Chapter 14 Environmental Management and the ISO 14000 family; Chapter 15 Social Responsibility of Organizations and ISO 26000; Back Cover
