APA (7th ed.) Citation

Michaeli, D. (2021). Digital customer service: Transforming customer experience for an on-screen world. Wiley.

Chicago Style (17th ed.) Citation

Michaeli, Dan. Digital Customer Service: Transforming Customer Experience for an On-screen World. Hoboken, N.J.: Wiley, 2021.

MLA (9th ed.) Citation

Michaeli, Dan. Digital Customer Service: Transforming Customer Experience for an On-screen World. Wiley, 2021.