Cialdini, R. B., Morgan, N., & Tannen, D. (2013). HBR's 10 must reads on communication. Harvard Business Review Press.
Cita Chicago Style (17a ed.)Cialdini, Robert B., Nick Morgan, y Deborah Tannen. HBR's 10 Must Reads on Communication. Boston, Massachusetts: Harvard Business Review Press, 2013.
Cita MLA (9a ed.)Cialdini, Robert B., et al. HBR's 10 Must Reads on Communication. Harvard Business Review Press, 2013.
Precaución: Estas citas no son 100% exactas.