Lean Six Sigma for the office integrating customer experience for enhanced productivity
Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology. But in complex service systems that con...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
New York :
Productivity Press
2021.
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| Edición: | Second edition |
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| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009638314706719 |
