Simple Truths of Leadership : 52 Ways to Be a Servant Leader and Build Trust

Simple Truths of Leadership 52 Ways to Be a Servant Leader and Build Trust

Leadership legend and bestselling author Ken Blanchard and trust expert and thought leader Randy Conley present this carefully curated collection of fifty-two essential leadership principles that are easy to implement and practice.Effective leadership is an influence process where leaders implement...

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Detalles Bibliográficos
Otros Autores: Blanchard, Kenneth H., author (author), Conley, Randy, author, Hoyt, Jeff, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Oakland, CA : Berrett-Koehler Publishers, Inc [2021]
Edición:First edition
Materias:
Leadership.
Trust.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009635720106719
Tabla de Contenidos:
  • Intro
  • Title Page
  • Copyright Page
  • Dedication
  • Contents
  • Introduction: Simple Truths
  • Part One: Servant Leadership
  • The Essence of Servant Leadership
  • 1. Servant leadership is the best way to achieve both great results and great relationships.
  • 2. Every great organization has a compelling vision.
  • 3. Servant leaders turn the traditional pyramid upside down.
  • Secrets of the One Minute Manager
  • 4. All good performance starts with clear goals.
  • 5. The key to developing people is to catch them doing something right.
  • 6. Praise progress!
  • 7. When people are off track, don't reprimand them-redirect them.
  • 8. The best minute servant leaders spend is the one they invest in people.
  • A Situational Approach to Servant Leadership
  • 9. Effective servant leaders realize they have to use different strokes for different folks.
  • 10. Effective servant leaders don't just use different strokes for different folks, they also use different strokes for the same folks.
  • Create a Motivating Environment
  • 11. Profit is the applause you get for creating a motivating environment for your people so they will take good care of your customers.
  • 12. Create autonomy through boundaries.
  • 13. You get from people what you expect.
  • 14. The best use of power is in service to others.
  • 15. Never assume you know what motivates a person.
  • Characteristics of Servant Leaders
  • 16. People with humility don't think less of themselves, they just think of themselves less.
  • 17. It's okay to toot your own horn.
  • 18. Don't work harder
  • work smarter.
  • 19. "No one of us is as smart as all of us."-Eunice Parisi-Carew and Don Carew
  • 20. Love is the answer. What is the question?
  • What Servant Leaders Need to Know
  • 21. Servant leaders don't command people to obey
  • they invite people to follow.
  • 22. People who plan the battle rarely battle the plan.
  • 23. Servant leaders love feedback.
  • 24. People who produce good results feel good about themselves.
  • 25. "It's not about you."-Rick Warren
  • 26. Great leaders SERVE.
  • Part Two: Building Trust
  • Trust in Leadership
  • 27. Leadership begins with trust.
  • 28. Building trust is a skill that can be learned and developed.
  • 29. "Self-trust is the first secret of success."-Ralph Waldo Emerson
  • 30. Someone must make the first move to extend trust. Leaders go first.
  • 31. "People admire your strengths, but they respect your honesty regarding your vulnerability."-Colleen Barrett
  • Trust in Relationships
  • 32. There's no trust without us.
  • 33. Fear is the enemy of trust.
  • 34. A relationship with no trust is like a cell phone with no service or internet-all you can do is play games.
  • 35. People don't care how much you know until they know how much you care.
  • 36. "People will forget what you said, people will forget what you did, but people will never forget how you made them feel."-Maya Angelou
  • Characteristics of Trusted Leaders
  • 37. "Your actions speak so loudly I cannot hear what you are saying."-Anonymous
  • 38. Tell the truth. Always. It's that simple.
  • 39. Don't ever make a promise you can't keep.
  • 40. "There's nothing so unequal as the equal treatment of unequals."-Anonymous
  • 41. #Trust is always trending. Doing the right thing never goes out of style.
  • 42. True servant leaders admit their mistakes.
  • 43. Since we were given two ears and one mouth, we should listen more than we speak.
  • Trust and Control
  • 44. The most important part of leadership is what happens when you're not there.
  • 45. The opposite of trust is not distrust-it's control.
  • 46. People don't resist change
  • they resist being controlled.
  • 47. People without accurate information cannot act responsibly, but people with accurate information are compelled to act responsibly.
  • Restoring Broken Trust
  • 48. Building trust is a journey, not a destination.
  • 49. A successful apology is essential in rebuilding trust.
  • 50. Apologizing is not necessarily an admission of guilt, but it is an admission of responsibility.
  • 51. Choosing not to forgive someone is like taking poison and waiting for the other person to die.
  • 52. Forgiveness is letting go of all hope for a better past.
  • Making Common Sense Common Practice in Your Leadership and Life
  • Simple Truths of Leadership Discussion Guide
  • Works Cited
  • Acknowledgments
  • Index
  • Services Available
  • Join Us Online
  • About the Authors.

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