International Business Machines Corporation International Technical Support Organization. Content Provider & Keen, M. C. (2007). Human-centric business process management with WebSphere Process Server V6. International Business Machines Corp.
Cita Chicago Style (17a ed.)International Business Machines Corporation International Technical Support Organization. Content Provider y Martin Contributor Keen. Human-centric Business Process Management with WebSphere Process Server V6. [Place of publication not identified]: International Business Machines Corp, 2007.
Cita MLA (9a ed.)International Business Machines Corporation International Technical Support Organization. Content Provider y Martin Contributor Keen. Human-centric Business Process Management with WebSphere Process Server V6. International Business Machines Corp, 2007.