Empowered Ordinary People, Extraordinary Products

"Great teams are comprised of ordinary people that are empowered and inspired. They are empowered to solve hard problems in ways their customers love yet work for their business. They are inspired with ideas and techniques for quickly evaluating those ideas to discover solutions that work: they...

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Detalles Bibliográficos
Autor principal:	Cagan, Marty (-)
Otros Autores:	Jones, Chris
Formato:	Libro electrónico
Idioma:	Inglés
Publicado:	Newark : John Wiley & Sons, Incorporated 2020.
Colección:	Silicon Valley Product Group
Materias:	Commerce Business & Economics
Ver en Biblioteca Universitat Ramon Llull:	https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009634693306719

Tabla de Contenidos:

Cover
Title Page
Copyright
Contents
Part I Lessons from Top Tech Companies
Chapter 1 Behind Every Great Company
The Role of Technology
Strong Product Leadership
Empowered Product Teams
Chapter 2 The Role of Technology
Chapter 3 Strong Product Leadership
The Role of Leadership-Inspiration
The Role of Management-Execution
Chapter 4 Empowered Product Teams
Chapter 5 Leadership in Action
Chapter 6 A Guide to EMPOWERED
Who This Book Is For
How This Book Is Organized
Part II Coaching
Chapter 7 The Coaching Mindset
Developing People Is Job #1
Empowering People Produces the Best Results
Beware Your Own Insecurities
Cultivate Diverse Points of View
Seek Out Teaching Moments
Continually Earn the Trust of Your Team
Have the Courage to Correct Mistakes
Chapter 8 The Assessment
People, Process, and Product
The Gap Analysis
The Coaching Plan
Chapter 9 The Coaching Plan
Product Knowledge
Process Skills and Techniques
People Skills and Responsibilities
Chapter 10 The One‐on‐One
Keys to Effective One‐on‐Ones
Anti‐Patterns
Summary
Chapter 11 The Written Narrative
Chapter 12 Strategic Context
Company Mission
Company Scorecard
Company Objectives
Product Vision and Principles
Team Topology
Product Strategy
Chapter 13 Sense of Ownership
Chapter 14 Managing Time
Chapter 15 Thinking
Chapter 16 Team Collaboration
Chapter 17 Stakeholder Collaboration
Chapter 18 Imposter Syndrome
Chapter 19 Customer‐Centricity
Chapter 20 Integrity
Dependability
The Company's Best Interests
Accountability
Chapter 21 Decisions
Right‐Size Decision Analysis
Collaboration‐Based Decision Making
Resolving Disagreements
Transparency
Disagree and Commit
Chapter 22 Effective Meetings
Communication.
Decisions
Problem Solving
Organizing Effective Meetings
Chapter 23 Ethics
Chapter 24 Happiness
Meaningful Work
Personal Relationship
Personal Recognition
Work Habits
Modeling Good Behaviors
Career Planning
Chapter 25 Leader Profile: Lisa Kavanaugh
Path to Leadership
Leadership in Action
Part III Staffing
Chapter 26 Competence and Character
Competence
Character
Chapter 27 Recruiting
Chapter 28 Interviewing
Chapter 29 Hiring
Chapter 30 Remote Employees
Artifacts
Trust
Time
Chapter 31 Onboarding
Chapter 32 New Employee Bootcamp
Chapter 33 Performance Reviews
Chapter 34 Terminating
Chapter 35 Promoting
Chapter 36 Leader Profile: April Underwood
Path to Leadership
Leadership in Action
Part IV Product Vision and Principles
Chapter 37 Creating a Compelling Vision
Customer‐Centric
North Star
Scope and Timeframe
Leveraging Industry Trends
Chapter 38 Sharing the Product Vision
Communicating the Product Vision
Validating the Product Vision
Product Vision as a Recruiting Tool
Product Vision as an Evangelism Tool
Chapter 39 Product Principles and Ethics
Chapter 40 Leader Profile: Audrey Crane
Path to Leadership
Leadership in Action
Part V Team Topology
Chapter 41 Optimizing for Empowerment
Ownership
Autonomy
Alignment
Chapter 42 Team Types
Platform Teams
Experience Teams
Chapter 43 Empowering Platform Teams
Shared Team Objectives
Platform‐as‐a‐Product Objectives
Chapter 44 Empowering Experience Teams
Media Product
E‐Commerce Product
Enterprise Product
Marketplace Product
Customer‐Enabling Product
Chapter 45 Topology and Proximity
Optimizing for the Product Team
Chapter 46 Topology Evolution
Evolving a Topology
Topology Warning Signs.
Chapter 47 Leader Profile: Debby Meredith
Path to Leadership
Leadership in Action
Part VI Product Strategy
Chapter 48 Focus
Chapter 49 Insights
Quantitative Insights
Qualitative Insights
Technology Insights
Industry Insights
Shared Learnings
Chapter 50 Actions
Chapter 51 Management
Chapter 52 Leader Profile: Shan‐Lyn Ma
Path to Leadership
Leadership in Action
Part VII Team Objectives
Feature Teams vs. Product Teams
Manager's Objectives vs. Product Team Objectives
The Role of Leadership
Chapter 53 Empowerment
Assigning Problems to Solve, Rather Than Features to Build
Sharing Strategic Context
Chapter 54 Assignment
Assigning Objectives to Product Teams
Determining Key Results
Alignment
Keep‐the‐Lights‐On Work
Chapter 55 Ambition
Chapter 56 Commitments
High‐Integrity Commitments
Deliverables
Tracking High‐Integrity Commitments
Chapter 57 Collaboration
Shared Team Objectives
Common Objectives
Chapter 58 Management
Keep‐the‐Lights‐On Work
Weekly Tracking
Staying on Track
Helping Our Colleagues
Chapter 59 Accountability
Chapter 60 Objectives in Perspective
Chapter 61 Leader Profile: Christina Wodtke
Path to Leadership
Leadership in Action
Part VIII Case Study
Chapter 62 Company Backgrounder
Chapter 63 Company Objectives
Chapter 64 Product Vision and Principles
Chapter 65 Team Topology
Team Topology Overview
Chapter 66 Product Strategy
Focus
Insights
Action
Management
Chapter 67 Product Team Objectives
Company Dashboard
Chapter 68 Business Results
Chapter 69 Key Takeaways
Chapter 70 Leader Profile: Judy Gibbons
Path to Leadership
Leadership in Action
Part IX Business Collaboration
Chapter 71 The Role of Product Leaders
Business Results
Product Strategy.
Product Teams
Chapter 72 Stakeholder Management vs. Collaboration
Chapter 73 Shared Insights and Learning
Chapter 74 Keeping the Lights On
Chapter 75 Evangelism
Chapter 76 Leader Profile: Avid Larizadeh Duggan
Path to Leadership
Leadership in Action
Part X Inspired, Empowered, and Transformed
Chapter 77 Meaningful Transformation
Chapter 78 Transformation in Action
Chapter 79 Transformed
Chapter 80 The Most Important Thing
Chapter 81 The Destination
Final Thoughts
Acknowledgments
About the Authors
Learning More
Index
EULA.

Empowered Ordinary People, Extraordinary Products

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