The performance mapping and measurement handbook

To better understand and improve your systems, you must measure and map their essential characteristics. Yet, because your systems and their associated processes occur over varying spatial and temporal scales, you will need various types of maps and metrics-depending on the level of detail and under...

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Detalles Bibliográficos
Autor principal: Harbour, Jerry L. (-)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Boca Raton : Taylor & Francis 2013.
Edición:1st ed
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009633626606719
Tabla de Contenidos:
  • Introduction
  • Node-link maps
  • Process activity maps
  • Process step maps
  • Basic task element maps
  • Event pathway maps
  • Response timeline maps
  • Key performance driver maps
  • Summary.