The performance mapping and measurement handbook
To better understand and improve your systems, you must measure and map their essential characteristics. Yet, because your systems and their associated processes occur over varying spatial and temporal scales, you will need various types of maps and metrics-depending on the level of detail and under...
| Main Author: | |
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| Format: | eBook |
| Language: | Inglés |
| Published: |
Boca Raton :
Taylor & Francis
2013.
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| Edition: | 1st ed |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009633626606719 |
Table of Contents:
- Introduction
- Node-link maps
- Process activity maps
- Process step maps
- Basic task element maps
- Event pathway maps
- Response timeline maps
- Key performance driver maps
- Summary.
