People skills at work
An exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific ski...
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| Other Authors: | |
| Format: | eBook |
| Language: | Inglés |
| Published: |
Boca Raton, FL :
CRC Press
2012.
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| Edition: | 1st ed |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009633567106719 |
| Summary: | An exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines how the particular skill's relationship to the other skills presented in the book. The author covers how to improve interpersonal relationships, communications, job performance, and dealing with people of different ages, gender, and backgrounds |
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| Item Description: | Description based upon print version of record. |
| Physical Description: | 1 online resource (597 p.) |
| Bibliography: | Includes bibliographical references. |
| ISBN: | 9780429250507 9781283349888 9786613349880 9781466512955 9781420093865 |
