People skills at work
An exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific ski...
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Boca Raton, FL :
CRC Press
2012.
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| Edición: | 1st ed |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009633567106719 |
Tabla de Contenidos:
- Cover; Title Page; Copyright; Contents; Preface; Biographies; Section 1: Setting the Stage; Chapter 1: Common Sense Is Not Enough: An Introduction:; Section II: Social Skills in a Modern World; Chapter 2: "Welcome":; Chapter 3: Communication; Chapter 4: Getting Along:; Chapter 5: Connecting; Chapter 6: We Need to Talk; Chapter 7: Assessment; Section III: The Professional Self; Chapter 8: What's Your Commitment?; Chapter 9: Interviewing and Networks; Chapter 10: Expectations; Chapter 11: Ethics; Chapter 12: Leading; Chapter 13: Mentoring and Development
- Section IV: The Human Condition ExploredChapter 14: Getting to Know Us; Chapter 15: A Gesture of Balance; Chapter 16: The Search for Happiness and Fulfillment; Chapter 17: Mental Health; Chapter 18: The Little Tyrant ... and Other Problems; Chapter 19: Transitions; Section V: Epilogue; Chapter 20: Knowledge Is Power?; Appendix A: A Short Primer on Emotions; Appendix B: Essential Social Manners for the Workplace; Appendix C: Sample Professional Commitment Statements; Appendix D: Sample Psychological Contract; Appendix E: Further Readings; Notes; Bibliography; Index
