Managing professional service delivery 9 rules for success

A step-by-step guide, this book describes in detail how to achieve the internal discipline and control necessary to manage professional service engagements and long-terms success in the professional services industry. The authors draw on their many years of experience in the management field to layo...

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Detalles Bibliográficos
Otros Autores: Mundt, Barry M., author (author), Smith, Francis J., author, Egan, Stephan D., Jr., author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Boca Raton : CRC Press [2014]
Edición:1st ed
Colección:Industrial and systems engineering series.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009633563006719
Tabla de Contenidos:
  • Front Cover; Contents; Preface: 9 Rules for Success; About the Authors; Chapter 1: Creating Your Niche in the Market; Chapter 2: Developing a Culture of Internal Discipline and Control; Chapter 3: Selling the Engagement; Chapter 4: Setting Up the Engagement; Chapter 5: Adapting the Engagement Plan to the Real World; Chapter 6: Conducting the Engagement; Chapter 7: Closing the Engagement; Chapter 8: Applying the 9 Rules; Appendix A: Proposal Preparation; Appendix B: Deliverable Preparation Guide; Back Cover