The bully-proof workplace essential strategies, tips, and scripts for dealing with the office sociopath

Smart strategies for managing workplace bullies out of your life and business More than one in four Americans deals with an on-the-job bully. These office sociopaths don’t just make individuals miserable. Their poison spreads throughout the company, damaging overall morale, creativity, productivity,...

Descripción completa

Detalles Bibliográficos
Otros Autores: Dean, Peter J., 1946- author (author), Shepard, Molly Dickinson, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York, New York : McGraw-Hill Education [2017]
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009631761206719
Tabla de Contenidos:
  • Prologue
  • Bullying: a workplace crisis
  • Standing up for yourself
  • How to engage the belier
  • How to engage the blocker
  • How to engage the braggart
  • How to engage the brute
  • When all else fails ... get help
  • I am a manager and I have a bully on my team: what do I do?
  • Creating a bully-proof workplace
  • Epilogue.