Amazon connect: up and running improve your customer experience by building logical and cost-effective solutions for critical call center systems

Explore Amazon Connect, from implementing call flows and creating AI bots to integrating artificial intelligence solutions and analyzing critical customer sentimentKey FeaturesDiscover how to integrate chat with Connect to allow organizations to reduce operations costsLeverage machine learning to pe...

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Detalles Bibliográficos
Otros Autores: Armstrong, Jeff, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Birmingham, England : Packt Publishing, Limited [2021]
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009631700606719

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