Augmenting Customer Experience with SharePoint Online Building Portals and Practices to Improve Usability

Build, enrich, and transform customer experience using SharePoint Online. This book will discuss different SharePoint Online approaches that you can use to enhance customer experience, including digital portals, enterprise content management, Microsoft Teams and much more. Augmenting Customer Experi...

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Detalles Bibliográficos
Autor principal: Waghmare, Charles. author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Berkeley, CA : Apress 2020.
Edición:1st ed. 2020.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009631666906719
Tabla de Contenidos:
  • Chapter 1: Introducing SharePoint Online Features
  • Chapter 2: Office 365 and SharePoint Online for Digital Customer Experience
  • Chapter 3: Exploring Digital Customer Experience
  • Chapter 4: Using UX and UIs to Develop Smart Portals
  • Chapter 5: Building Knowledge systems using SharePoint Online
  • Chapter 6: AI in DCX. .