Major-Goldsmith, M., Dorst, S., & Agutter, C. (2021). Service Integration and Management (SIAM) Professional Body of Knowledge (BoK) (Second edition.). IT Governance Publishing.
Chicago Style (17th ed.) CitationMajor-Goldsmith, Michelle, Simon Dorst, and Claire Agutter. Service Integration and Management (SIAM) Professional Body of Knowledge (BoK). Second edition. Ely: IT Governance Publishing, 2021.
MLA (9th ed.) CitationMajor-Goldsmith, Michelle, et al. Service Integration and Management (SIAM) Professional Body of Knowledge (BoK). Second edition. IT Governance Publishing, 2021.
Warning: These citations may not always be 100% accurate.