Cita APA (7a ed.)

Major-Goldsmith, M., Dorst, S., & Agutter, C. (2021). Service Integration and Management (SIAM) Professional Body of Knowledge (BoK) (Second edition.). IT Governance Publishing.

Cita Chicago Style (17a ed.)

Major-Goldsmith, Michelle, Simon Dorst, y Claire Agutter. Service Integration and Management (SIAM) Professional Body of Knowledge (BoK). Second edition. Ely: IT Governance Publishing, 2021.

Cita MLA (9a ed.)

Major-Goldsmith, Michelle, et al. Service Integration and Management (SIAM) Professional Body of Knowledge (BoK). Second edition. IT Governance Publishing, 2021.