Successes and failures of knowledge management

Successes and failures of knowledge management

Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well—and not so well—so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to l...

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Bibliographic Details
Other Authors: Liebowitz, Jay, author (author), Liebowitz, Jay, editor (editor)
Format: eBook
Language:Inglés
Published: Amsterdam, Netherlands : Morgan Kaufmann 2016.
Edition:1st edition
Subjects:
Knowledge management.
Organizational learning.
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009631500806719
Table of Contents:
  • Parameters of knowledge management success / C. W. Holsapple, S.-H. Hsiao, J.-Y. Oh
  • Why are companies still struggling to implement knowledge management? Answers from 34 experts in the field / V. Ribière, F. A. Calabrese
  • REAL knowledge and the James Webb space telescope : success and failure coexisting in NASA / E. Hoffman, J. Boyle, E. Rogers
  • Processes : still the poor relation in the knowledge management family? / J. S. Edwards
  • KM successes and failures : some personal reflections on major challenges / A. K. P. Wensley
  • Lessons learned from nearly 200 cases of KM jouneys by Hong Kong and Asian enterprises / E. Tsui
  • Knowledge loss and retention : the paradoxical role of IT / N. Levallet, Y. E. Chan
  • Knowledge and knowledge-related assets : design for optimal application and impact / G. S. Erickson, H. N. Rothberg
  • Knowledge management success and failure : the tale of two cases / S. Larson
  • Social knowledge : organizational currencies in the new knowledge economy / K. E. Russell, R. La Londe, F. Walters
  • Knowledge management and analytical modeling for transformational leadership profiles in a multinational company / T. Ha-Vikström, J. Takala
  • Success and failure in improvement of knowledge delivery to customers using chatbot : result of a case study in a Polish SME / B. Filipczyk ... [et al.]
  • Don't neglect the foundation : how organizations can build their knowledge architecture and processes for long-term sustainability / S. Earley
  • Semantic technologies for enhancing knowledge management systems / V. Sugumaran.

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