Supercharge your slack productivity discover hacks and tips for managing and automating your workflow with Slack and Slack bots
Key FeaturesGet to grips with setting up and creating Slack bots for your organizationIntegrate Slack with tools such as nTask and Tettra to manage all your applications in one placeUnderstand when to buy and when to build botsBook DescriptionSlack is an online communication tool that allows workpla...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Birmingham, England :
Packt Publishing, Limited
[2021]
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009631467406719 |
Tabla de Contenidos:
- Cover
- Title Page
- Copyright and Credits
- Dedication
- Contributors
- Table of Contents
- Preface
- Section 1: Slack Overview
- Chapter 1: Getting Started with Slack
- What is Slack?
- Why communication spells success
- The digital communication tool you need
- Understanding the platform
- The founding story
- The anatomy of a Slack workspace
- Workspaces
- Channels
- Topics and descriptions
- Direct messages
- Calls
- Threads
- Reactions
- Mentions
- Notifications
- Search
- Apps
- File sharing
- Main menu
- Sidebar
- Statuses
- Slack versus other tools
- Slack versus email
- Perfect examples of when to use Slack
- Perfect examples of when to use email
- The pros and cons of utilizing Slack
- The pros of Slack
- The cons of Slack
- Slack versus Microsoft Teams
- Summary
- Chapter 2: Setting Up Your Slack Workspace
- What is a workspace?
- Slack's many features for collaboration
- A Slack workspace as a digital office
- Workspaces and Slack plans
- Downloading Slack applications
- Different options for use
- Downloading your application choice
- Logging in to Slack
- Signing in with your email account
- Signing in with Google
- Signing in with multiple workspaces
- Setting up your profile
- What is a workspace primary owner?
- Creating a Slack workspace
- Creating your profile
- Growing your workspace
- Inviting and tracking team members
- Team member notifications
- Joining a Slack workspace as a new member or guest
- Understanding roles and permissions
- Owner
- Admin
- Members
- Multi-channel and single-channel guests
- Migrating existing workspaces to your organization
- Slack for remote teams
- Summary
- Chapter 3: Slack Features, Tips, and Tricks
- A simple versus powerful Slack application
- The importance of intentional communication.
- Paid versus free Slack features
- The free option
- The paid options
- Effective communication in Slack
- Stylistic choices for adding urgency or excitement
- Listicles for any occasion
- The power of @
- Sharing your screen through Slack
- Using reactions for polls
- Referencing a past Slack message
- Types of channels
- Public versus private Slack channels
- External Slack channels
- Joining Slack channels
- Slack channel prioritization
- Slack features that increase productivity
- File features
- Message features
- Search features
- Channel features
- Personal Slack features
- Learning how to maintain a published Slack app
- Muting notifications
- Cleaning up Slack channels
- Using reminders
- Admin and account maintenance
- Most useful Slack shortcuts and customization
- Customizing your workspace
- Notification tricks
- Default Do Not Disturb hours
- Keyword notifications
- Summary
- Chapter 4: Onboarding Your Team to Slack
- Setting up 2FA
- How 2FA works
- Signing up with an authentication app
- Signing up with an SMS message
- Slack etiquette and team knowledge
- Minimal messages are key
- Utilizing the proper channel
- Threads, threads, threads
- Direct messaging for individual conversations
- Keeping conversations brief and succinct
- An emoji is worth 1,000 words
- Respecting the Do Not Disturb sign
- Customizing Slack to suit your team
- Aesthetic
- Creating your own emojis
- Functionality
- Departmentalizing Slack
- Organizing channels
- Improving company culture with Slack
- Why Slack is an optimal cultural tool
- Setting the tone
- Hosting a Slack meeting
- Storage on Slack
- Slack Stats and Analytics
- Analytics dashboard
- Summary
- Chapter 5: Using Slack Externally with Live Chats, Guests, and Partners
- Inviting guests to your workspace.
- Multi-channel guests versus single-channel guests
- Slack Connect
- Sharing a channel with external organizations
- Integrating workflows with shared channels
- Working with outside partners and freelancers
- Single-member teams
- Sharing Slack etiquette and the team knowledge base
- Setting rules and expectations
- Why not email?
- Slack communication with clients and customers
- Tips for how to manage your clients in Slack
- Interactive live Q&
- A in Slack
- Prep an Ask me Anything session
- Video conferencing
- Utilizing Slack for support teams
- File sharing
- Summary
- Section 2: How to Use Third-Party Applications and Bots
- Chapter 6: Your Workspace Slackbot
- What's Slackbot?
- Getting the most out of Slackbot
- How to get the most out of Slackbot
- Responding to mentions
- Setting personalized reminders and tasks
- Adding automatic responses
- Bringing Slackbot to your threads
- Building FAQs with Slackbot
- Utilizing Slackbot for your clients
- Customizing your Slackbot responses
- Workspace language
- Creating fun interactions
- Summary
- Chapter 7: Integrating Your Favorite Tools
- What is the Slack App Directory?
- Getting apps into your Slack workspace
- The Slack app approval process
- Using apps in Slack
- Using Slack apps to improve your work culture and onboarding process
- Simple Poll
- Donut
- Giphy
- Zoom
- Troops
- The most common Slack apps and integrations
- Google Drive
- Dropbox
- Outlook Calendar
- GitHub
- Summary
- Chapter 8: Automate Your Workflow with Zapier
- What is Zapier?
- Zapier's communication tools
- Choosing the right plan
- How to integrate Slack and Zapier
- Connecting Zapier with Slack
- Utilizing Zapier's tools in Slack
- Triggers
- Actions
- Automating your workflows with Zapier
- Zaps
- How to create a Zap.
- Using Zapier for teams
- Popular Zaps
- Exploring Push by Zapier
- Setting up Push by Zapier
- Zapier based on your business
- Project management
- Customer support
- Social media
- E-commerce
- Summary
- Chapter 9: Slack API, Webhooks, Block Kit, and Sandboxes
- What is a Slack API?
- Types of APIs
- The RTM API
- What is the Webhook API?
- Setting up and creating incoming Webhooks
- Sending messages using Webhooks
- Interacting with your Webhooks
- How to use Block Kit
- Building blocks
- Block elements
- Button elements
- Checkbox groups
- Date picker elements
- Image element
- Time pickers
- Types of blocks
- Configuring a Slack API sandbox
- Enter sandbox
- Setting up your sandbox
- Installing Simple IdP
- Summary
- Section 3: How to Build Your Own Bots
- Chapter 10: Building Your Own Bot
- Slackbot versus regular bots
- Creating a bot user
- Building your bot user
- Setting up Events API access
- Bringing the bot to your workspace
- Creating an app
- Building and hosting your bot
- Setting up bot tokens
- Finding the right scope(s)
- Authorizing OAuth permissions
- Putting your bot into action
- Scheduled messages
- Slash commands
- Using existing frameworks
- Block Kit
- The Bolt framework
- Testing and pushing your bot live
- Testing
- Updating
- Summary
- Chapter 11: Building Your Own BotBuying, Building, and Outsourcing Your Bot
- Benefits of building your own Slack bot
- Using external and paid frameworks
- Botkit
- Microsoft Bot Framework
- Amazon Lex
- Benefits of buying your own Slack bot
- Brilliant bots for your workspace
- Understanding the cost and time to outsource a bot
- Finding freelancers
- Using Upwork to hire Slack professionals
- Cost for hiring a Slack professional
- Summary
- Chapter 12: Distributing Your App in the Slack App Directory.
- Preparing your Slack app for submission
- Apps unsuitable for the App Directory
- App submission checklist
- Submitting your Slack app for review
- Maintaining, updating, or discontinuing your published app
- Expectations for your published app
- Updating your published app
- Removing or discontinuing your app from the directory
- Summary
- About PACKT
- Other Books You May Enjoy
- Index.
