Measurement demystified : creating your L&D measurement, analytics, and reporting strategy

Measurement demystified creating your L&D measurement, analytics, and reporting strategy

"Your Groundbreaking Framework for Measurement and Reporting Most people find measurement, analytics, and reporting daunting-and L&D professionals are no different. As these practices have become critically important for organizations' efforts to improve performance, talent development...

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Bibliographic Details
Other Authors: Vance, David, 1745-1813, author (author), Parskey, Peggy, author
Format: eBook
Language:Inglés
Published: Alexandria, VA : American Society for Training & Development [2021]
Subjects:
Manpower planning.
Personnel management > Study and teaching.
Career development.
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009631406406719
Table of Contents:
  • Intro
  • Title Page
  • Copyright
  • Contents
  • List of Figures
  • List of Tables
  • Foreword
  • Preface
  • Introduction
  • Part I. Foundations of Measurement
  • 1. The Talent Development Reporting Principles (TDRp) Framework
  • Reasons for Measuring
  • A Framework for Measurement
  • Measurement Maturity
  • TDRp Measures
  • TDRp Reports
  • The Complete TDRp Framework
  • Integration of the TDRp Framework With Other Standard-Setting Efforts
  • Conclusion
  • 2. Introduction to Basic Measures
  • The Consequences of Focusing on a Single Type of Measure
  • The Solution: Be Purposeful About What You Measure
  • Conclusion
  • Part II. Measurement
  • 3. Efficiency Measures
  • Formal Learning Measures
  • Informal Learning Measures
  • Conclusion
  • 4. Effectiveness Measures
  • The Five Levels of Effectiveness Measures
  • Level 1: Reaction
  • Level 2: Learning
  • Level 3: Behavior and Application
  • Level 4: Results and Impact
  • Level 5: ROI
  • Conclusion
  • 5. Outcome Measures
  • The Importance of Outcome Measures
  • Most Common Outcome Measures
  • Types of Outcome Measures
  • Application Rate as a Leading Indicator
  • Flexibility in Creating Outcome Measures
  • The Special Case of Competency Measures
  • Conclusion
  • 6. Creating a Measurement Strategy
  • Why a Measurement and Reporting Strategy Is Important
  • Steps to Create a Measurement Strategy
  • Elements of a Measurement and Reporting Strategy
  • Conclusion
  • 7. Selecting Measures
  • Measures for Programs
  • Measures for General Studies Courses
  • Department Initiatives
  • Other Measures the CLO May Request
  • Conclusion
  • Part III. Reporting
  • 8. Reporting
  • Types of Reports and Data Displays
  • Reporting to Inform
  • Reporting to Monitor
  • Reporting to Evaluate and Analyze
  • Reporting to Manage
  • Conclusion
  • 9. The Three Management Reports
  • Running Learning Like a Business.
  • The TDRp Management Reporting Framework
  • Conclusion
  • 10. Creating Your Reporting Strategy
  • Elements of a Measurement and Reporting Strategy
  • Report Types and Formats
  • Plans to Generate and Distribute the Reports
  • Resources Required for Reporting
  • Conclusion
  • 11. Creating Plans
  • Creating Plans for Outcome Measures
  • Creating Plans for Efficiency and Effectiveness Measures
  • Conclusion
  • 12. Reporting Year-to-Date Results and Making Forecasts
  • Reporting YTD Results
  • Making Forecasts
  • Conclusion
  • Part IV. Putting It All Together
  • 13. Implementing Measurement and Reporting
  • L&amp
  • D's Opportunity
  • What's Changing?
  • Managing the Change
  • Tools and Templates
  • Conclusion
  • 14. Pulling It All Together
  • Key Takeaways
  • Opportunities
  • Closing Thoughts
  • Appendixes
  • A. History of the TDRp Approach
  • B. Sample Roles and Responsibilities Agreement
  • C. Sample Measurement and Reporting Strategy
  • D. Sample TDRp Implementation Plan
  • E. Glossary
  • F. Resources on Survey Design
  • References
  • Index
  • About the Authors
  • Back Cover.

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