Cita APA (7a ed.)

Zukof, K. (2021). The hard and soft sides of change management: Tools for managing process and people. Association for Talent Development.

Cita Chicago Style (17a ed.)

Zukof, Kathryn. The Hard and Soft Sides of Change Management: Tools for Managing Process and People. Alexandria, Virginia: Association for Talent Development, 2021.

Cita MLA (9a ed.)

Zukof, Kathryn. The Hard and Soft Sides of Change Management: Tools for Managing Process and People. Association for Talent Development, 2021.