Building an Enterprise Chatbot Work with Protected Enterprise Data Using Open Source Frameworks

Explore the adoption of chatbots in business by focusing on the design, deployment, and continuous improvement of chatbots in a business, with a single use-case from the banking and insurance sector. This book starts by identifying the business processes in the banking and insurance industry. This i...

Full description

Bibliographic Details
Main Authors: Singh, Abhishek. author (author), Ramasubramanian, Karthik. author, Shivam, Shrey. author
Format: eBook
Language:Inglés
Published: Berkeley, CA : Apress 2019.
Edition:1st ed. 2019.
Subjects:
See on Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009631014206719
Table of Contents:
  • Chapter 1: Processes in the Banking and Insurance Industry
  • Chapter 2: Identifying the Sources of Data
  • Chapter 3: Mining Intents from the Data Sources
  • Chapter 4: Building a Business Use-Case
  • Chapter 5: Natural Language Processing (NLP)
  • Chapter 6: Building Chatbots Using Popular Platforms
  • Chapter 7: Chatbot Platforms
  • Chapter 8: Chatbot Integration Mechanism
  • Chapter 9: Deployment and Continuous Improvement Framework.