Cita APA (7a ed.)

Karrh, J., & Clark, D. (2019). The science of customer connections: Manage your message to grow your business (1st edition.). Career Press.

Cita Chicago Style (17a ed.)

Karrh, Jim, y Dorie Clark. The Science of Customer Connections: Manage Your Message to Grow Your Business. 1st edition. Newburyport, Massachusetts: Career Press, 2019.

Cita MLA (9a ed.)

Karrh, Jim, y Dorie Clark. The Science of Customer Connections: Manage Your Message to Grow Your Business. 1st edition. Career Press, 2019.