The problem-solving, problem-prevention, and decision-making guide organized and systematic roadmaps for managers
Each day, managers and employees are confronted with a plethora of real problems and decisions that are creating issues suchs as lost throughput, poor quality, personnel problems, and material shortages.How they approach these daily quandaries will determine how successful they are at resolving prob...
| Other Authors: | |
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| Format: | eBook |
| Language: | Inglés |
| Published: |
Boca Raton, FL :
CRC Press
[2018]
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| Edition: | 1st edition |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630739606719 |
Table of Contents:
- The dna of problems and problem solvers
- 4 basic tools of problem solving
- A structured approach to problem solving
- Define, describe and appraise the problem
- Investigate, organize and analyze the data
- Formulate and test a causal theory
- Choose the most probable cause
- Develop, test and implement solutions
- Implement, document, and celebrate
- Failing at problem solving
- A message for leadership
- A structured approach to problem prevention
- Defining high risk areas
- Defining problems, failure modes and effects
- Identifying the highest total risk problem
- Defining the most probable cause
- Developing a preventive measures plan
- Implement the preventive measures plan
- The case of the engineering backlog
- The case of the defective pinions
- The case of the cracking rails
- The case of the weld spatter
- A case study in problem prevention
- Decisions, decisions, decisions
- A case study in decision making
- Needs assessment.
