Cita APA (7a ed.)

Woodruff, T., Srivastava, A. R., & Wood, M. (2017). ServiceNow: Builing powerful workflows : automating IT service management : a course in three modules (1st edition.). Packt.

Cita Chicago Style (17a ed.)

Woodruff, Tim, Ashish Rudra Srivastava, y Martin Wood. ServiceNow: Builing Powerful Workflows : Automating IT Service Management : A Course in Three Modules. 1st edition. Birmingham: Packt, 2017.

Cita MLA (9a ed.)

Woodruff, Tim, et al. ServiceNow: Builing Powerful Workflows : Automating IT Service Management : A Course in Three Modules. 1st edition. Packt, 2017.