Cita APA (7a ed.)

Ferrier, A., & Fleming, J. (2020). Stop listening to the customer: Try hearing your brand instead (1st edition.). Wiley.

Cita Chicago Style (17a ed.)

Ferrier, Adam, y Jennifer Fleming. Stop Listening to the Customer: Try Hearing Your Brand Instead. 1st edition. Milton, Queensland: Wiley, 2020.

Cita MLA (9a ed.)

Ferrier, Adam, y Jennifer Fleming. Stop Listening to the Customer: Try Hearing Your Brand Instead. 1st edition. Wiley, 2020.