Cita APA (7a ed.)

Jones, M. D., & Kober, J. J. (2019). Lead With Your Customer: Transform Culture and Brand into World-Class Excellence (Second edition.). ATD Press.

Cita Chicago Style (17a ed.)

Jones, Mark David, y J. Jeff Kober. Lead With Your Customer: Transform Culture and Brand into World-Class Excellence. Second edition. Alexandria, VA: ATD Press, 2019.

Cita MLA (9a ed.)

Jones, Mark David, y J. Jeff Kober. Lead With Your Customer: Transform Culture and Brand into World-Class Excellence. Second edition. ATD Press, 2019.