BCS, The Chartered Institute for IT, issuing body, & Sansbury, J. (2017). Service level manager: Careers in IT service management (1st edition.). BCS Learning & Development.
Chicago Style (17th ed.) CitationBCS, The Chartered Institute for IT, issuing body, and John Sansbury. Service Level Manager: Careers in IT Service Management. 1st edition. Swindon, UK: BCS Learning & Development, 2017.
MLA (9th ed.) CitationBCS, The Chartered Institute for IT, issuing body, and John Sansbury. Service Level Manager: Careers in IT Service Management. 1st edition. BCS Learning & Development, 2017.
Warning: These citations may not always be 100% accurate.
