Agutter, C. (2020). ITIL® 4 essentials: Your essential guide for the ITIL 4 foundation exam and beyond (2nd edition.). IT Governance Publishing.
Cita Chicago Style (17a ed.)Agutter, Claire. ITIL® 4 Essentials: Your Essential Guide for the ITIL 4 Foundation Exam and Beyond. 2nd edition. IT Governance Publishing, 2020.
Cita MLA (9a ed.)Agutter, Claire. ITIL® 4 Essentials: Your Essential Guide for the ITIL 4 Foundation Exam and Beyond. 2nd edition. IT Governance Publishing, 2020.
Precaución: Estas citas no son 100% exactas.
