Real communication how to be you and lead true
Effective communication through authentic leadership A rapidly evolving workplace and disruptive technologies have created a growing demand for transparency and authenticity in communication from business leaders. Yet many decision-makers find themselves far behind the curve when it comes to underst...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Milton, QLD :
Wiley
2019.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630529206719 |
Tabla de Contenidos:
- Intro
- Real Communication
- CONTENTS
- THE REAL RAL
- REALLY BIG THANKS
- INTRODUCTION
- PART I Why you need to get REAL now
- CHAPTER 1 DECLINE IN TRUST
- Who do you trust?
- The birth of 'alternative facts'
- Faking it
- Trust me, it's important
- What does losing trust cost?
- Why it's so hard to rebuild trust
- CHAPTER 2 EVOLUTION OF EXPECTATIONS
- What do they want?
- Purpose
- Flexibility
- Connection
- In-time communication
- The communication conundrum
- Power employer to power employee
- CHAPTER 3 RISE OF JARGON
- Are we on the same planet?
- The impact of technology
- Oops, we did it again
- Say that again
- What are we hiding?
- Acceptance
- Avoidance
- Importance
- Is it ever acceptable to use jargon?
- CHAPTER 4 ADDICTION TO ACRONYMS
- Acronyms for ease and efficiency
- WTF are you talking about?
- Curse of knowledge
- Unnecessary acronym use (UAU)
- Just plain lazy
- Is it ever okay, OK or K to use acronyms?
- PART II How we get Real Engagement
- CHAPTER 5 COMMUNICATE CONCISELY
- Get your message write
- Stop wasting words
- Meet me on time (and make it worth my while)
- Be present when you present
- Respect participants' time
- Respect their situation
- Respect their culture
- CHAPTER 6 SHARE PERSONAL STORIES
- Just give me the facts
- The magic of story
- Create a connection and increase trust
- Influence your audience to make decisions
- Help your audience understand the message
- Make your story personal
- Write it out: Stories in written communication
- CHAPTER 7 VISUALISE INFORMATION
- The problem with PowerPoint
- A document crammed with information
- A script for the speaker
- A tool to hide behind
- Power your points instead
- Pictures and photos
- Props
- Videos
- Models, graphs and infographics
- CHAPTER 8 DELIVER YOUR CONTENT WITH IMPACT.
- Fear and loathing in public speaking
- Breathe
- Get physical
- Visualise a positive outcome
- Do something different
- Choose clothes for confidence
- Stop hiding
- Involve everyone
- What about the f-bomb?
- Mastery matters
- Learn from the pros
- Own your genius
- Reflect and refresh
- Mind the gap: Replacing filler words
- PART III How we practise Authentic Leadership
- CHAPTER 9 USE REAL WORDS
- When a biscuit is not a biscuit
- Real passion
- Never forget to make them feel
- Their frame of understanding, not yours
- When jargon works
- CHAPTER 10 DEAL WITH WHAT'S REAL
- Real-world problems
- Dealing with excuses
- It's just not cricket
- A fucking monumental stuff-up
- Your feet need to follow your mouth
- CHAPTER 11 SHOW WHAT'S REAL TO YOU
- Australia takes to the skies
- A new zeal
- Your 'version 2.0'
- Who is in your corner of the court?
- The consequences of speaking up
- The spice of life
- To stand or not to stand?
- CHAPTER 12 KNOW WHAT'S REAL FOR OTHERS
- Politeness prolongs progress
- Power to the person
- Ask the question and hold the silence
- Listen and learn
- Show you care
- Connect and contribute
- Prioritising can take a crisis
- Be a role model
- CONCLUSION
- ARE YOU READY TO GET REAL?
- INDEX
- GRATITUDE
- Storytelling for business
- Conference speaking
- Thought leadership
- Advert
- EULA.
