Cita APA (7a ed.)

Cancel, D., Gerhardt, D. M. J. M., & Devaney, E. (2019). Conversational marketing: How the world's fastest growing companies use chat bots to generate leads 24/7/365 (and how you can too) (1st edition.). Wiley.

Cita Chicago Style (17a ed.)

Cancel, David, Davey M. J. M. Gerhardt, y Eric Devaney. Conversational Marketing: How the World's Fastest Growing Companies Use Chat Bots to Generate Leads 24/7/365 (and How You Can Too). 1st edition. Hoboken, New Jersey: Wiley, 2019.

Cita MLA (9a ed.)

Cancel, David, et al. Conversational Marketing: How the World's Fastest Growing Companies Use Chat Bots to Generate Leads 24/7/365 (and How You Can Too). 1st edition. Wiley, 2019.