The Toyota Way to Service Excellence Lean Transformation in Service Organizations
The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way . A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly...
| Otros Autores: | , |
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| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
McGraw-Hill
2016.
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| Edición: | 1st edition |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630493106719 |
