Socialized! how the most successful businesses harness the power of social

Most companies today realize the imperative to connect with their customers, employees, and partners through social technologies -Facebook, Twitter, Google+, YouTube, and elsewhere. But a huge challenge is still in the way: how to build programs and teams for accomplishing all that. While organizati...

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Detalles Bibliográficos
Otros Autores: Fidelman, Mark., author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Boca Raton, FL : Routledge, an imprint of Taylor and Francis [2016].
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630360806719
Tabla de Contenidos:
  • chapter It’s Now or Never
  • chapter GREETER Community Employees Members ROLE
  • NURTURER DIPLOMAT Mother Colin Theresa Powell
  • chapter Step 3: Diagnose and Assess the Gaps
  • chapter Tips for a Great Presentation and to Receive Plan Approval
  • chapter SocialBusinessMaturityModel
  • chapter Why Culture Is Important to Building a Social Business
  • chapter Question 4: Which Philosophy Dominates Our Quality Strategies?
  • chapter TYPESOFBUSINESSCULTURE
  • chapter How Do We Change the Culture?
  • chapter Rule 1: Let Employees Know It’s Okay to Fail
  • chapter INTERNAL COLLABORATION CROWDSOURCING CONNECTING
  • chapter Requirement 7: Refocus Human Resources on Human Experience
  • chapter Why Enterprises Need an Internal Social Business Strategy and Social Platform
  • chapter Organizational Benefits: A More Adaptive Workforce BenefitsConsistentOverTime
  • chapter Poor Technology Integration
  • chapter The Culture Isn’t Mature Enough to Support It
  • chapter Build Incentives into the Social Initiatives
  • chapter Who Is Involved with External Social Business?
  • chapter Building the Digital Network Through Community
  • chapter Your Digital Network Is Both a Map and a Garden
  • chapter If Lehman Had Been a “Social Business” Could It Have Been Saved?
  • chapter Old Way: Workplace = Fixed Location/Fixed Time
  • chapter Analytics: Monitor, Measure, Adapt
  • chapter Create a Technology Adoption Program
  • chapter 2 Build or Join an External Community
  • chapter 6 Become Your Own Media Publisher
  • chapter 7 Replace Traditional Marketing with Content Marketing
  • chapter 2 3 % 2 8 % 2 9 % 7 7 % 7 2 % 7 1 %
  • chapter Preparing for the New Workforce’s “Digital Natives”
  • chapter Why Recruiters Can No Longer Settle for “Business-As-Usual”
  • chapter JETBLUE : VISUALIZATIONSOFREPRESENTATIVEPOSTS
  • chapter UNITEDAIRLINES : JETBLUE : VISUALIZATIONSOFREPRESENTATIVEPOSTS
  • chapter Jet Blue Sentiment Analysis Positive
  • chapter United Airlines Sentiment Analysis Positive
  • chapter How to Connect Product to Influencers and Influencers to Customers
  • chapter Darwin’s Social Funnel
  • chapter Shell Oil and Greenpeace Lessons Learned
  • chapter Becoming SOCIALIZED!
  • chapter Endnotes
  • chapter 2 Chapter 2
  • chapter Acknowledgments.