You've got 8 seconds communication secrets for a distracted world

Every day at work, people do three things: talk, listen, and pretend to listen. That’s not surprising—the average attention span has dropped to 8 seconds. To get heard, says high-stakes communications expert Paul Hellman, you need to focus your message, be slightly different, and deliver with finess...

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Detalles Bibliográficos
Otros Autores: Hellman, Paul, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : AMACOM, American Management Association [2017]
Edición:1st edition
Colección:Gale eBooks
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630351606719
Tabla de Contenidos:
  • Say less
  • The fast-focus method
  • Three more ways to focus
  • Watch your words-and your emails
  • Be slightly different
  • The easiest way to explain anything
  • Stories: the 2.5 step method
  • Vary from accounce to discuss
  • Questions: how to ask the best-and answer the worst
  • Presentation tricks
  • Act as if
  • Ten actions to increase your presence: assess yourself
  • Image: communicate that you look and sound the part
  • Drive: communicate that you get results
  • Temperament: communicate that you've got the right disposition.