Designing UX Forms
A recent study found that on average, designing a form to have a great user experience almost doubled the rate of successful first-time completions. For example, Ebay made an additional $USD 500 million annually from redesigning just the button on one of their mobile form screens. More conversions,...
Otros Autores: | |
---|---|
Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Collingwood, Victoria :
SitePoint
2016.
|
Edición: | 1st edition |
Colección: | Aspects of UX (Series)
|
Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630324006719 |
Tabla de Contenidos:
- Designing UX: Forms; Notice of Rights; Notice of Liability; Trademark Notice; About Jessica Enders; About SitePoint; Table of Contents; Preface; Who Should Read This Book; Conventions Used; Tips, Notes, and Warnings; Hey, You!; Ahem, Excuse Me ...; Make Sure You Always ...; Watch Out!; Supplementary Materials; Introduction; Designing Forms Is the Worst Best Job in the World; Some (Crucial) Definitions; Three Dimensions; Which Forms This Book Is About; Online; Mobile; Touch; Accessibility; Performance; One Design to Rule Them All; What Makes a Good Form?; Form Projects
- Form-specific Information GatheringQuestions to Ask; What If You're Doing Agile Development or Lean UX?; What If the Form Is Part of a Bigger Web Project?; How to Ask; Who to Ask; Metrics; Metrics Can Highlight Design Issues; Don't Copy Others; A Guiding Principle for Form Design; Words; Words Matter Most; Questions; Good Form Questions Are Hard to Find; What Is a Question?; Four-stage Model for Question Answering; Comprehension: Understanding Words and Meaning; Plain Language Resources; Full Sentence or Brief Prompt?; Retrieval: Searching Memory, Feelings, Thoughts and Sources; Satisficing
- Judgement: Checking Answer Suitability, and Making AdjustmentsAnswering: Physically Providing the Answer; Open Versus Closed; Characteristics of Usable Closed Answer Fields; Alphabetical Order; Punctuation at the End of the Label; Question-level Help; Rotten Repetition; Deciding What Questions to Ask; Information Need; Data Quality; How Long Is Too Long?; Common Questions; Title; Don't Use Title as a Proxy; Name; Resources About Names; Address; Email; Phone; Date of Birth; Sex and Gender; Credit Card Details; Display Payment Options; Other Words in Forms; Headings; Form Title
- Section HeadingsQuestions Posing as Section Headings; Step Headings; Button Labels; Messages; Error Messages; General Instructions; Yours or Mine?; Start Without Pronouns; Where Pronouns Can Be Helpful; Referring to More Than Two Parties; Words That Work; Layout; A Mantra: It's All about Balance; For Realz; Abbreviations; Choose Your Field Types; Problems with Using "Enhancements" to Answer Field Types; Issues with Dropdowns; What to Use Instead of a Dropdown; Long Lists of Options; Implementing Country Text Box with Auto-suggest; Segmented Controls and Switches
- What to Use Instead of a Segmented Control or SwitchDate Pickers; International Date Picking; What to Use Instead of (or in Addition to) a Date Picker; One Text Box or Many?; Sliders and Steppers; Sliders in HTML5; Spinners; What to Use Instead of a Slider or Stepper; Single Checkboxes; Alignment; Vertical Path to Completion; Don't Put Questions Beside Each Other; Aligning Answer Fields; Label Placement; What about That Study?; Avoiding the Gutter; Button Alignment; Single-step Forms; Multi-step Forms; Buttons on Mobile; Spacing; Proximity; Always Show Question-level Help; Text Box Widths
- Empty Text Boxes