The multigenerational sales team harness the power of new perspectives to sell more, retain top talent, and design a high performing workplace

A business’s greatest asset is its experience combined with the innovative. According to estimates by the US Department of Labor, Millennials will represent roughly almost 50% of the workforce in less than 10 years. A flood of blogs, articles, and books are already trying to help professionals and e...

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Detalles Bibliográficos
Otros Autores: Shiver, Warren, author (author), Szen, David, author
Formato: Libro electrónico
Idioma:Inglés
Publicado: Wayne, New Jersey : Career Press [2017]
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630299006719
Tabla de Contenidos:
  • Introduction
  • The generational imperative
  • Generational definitions and dispelling common myths
  • Changing customer interactions
  • How sales organizations must adapt
  • Recruiting and onboarding multigenerational sales talent
  • Generational considerations for sales skill development
  • Sales coaching and performance management
  • A message to sellers
  • A message to sales leaders
  • Afterword
  • Notes
  • Index
  • About the authors.