Cita APA (7a ed.)

Bruner, J., & Barlow, M. (2016). What are conversational bots?: An introduction to and overview of AI-driven chatbots (First edition.). O'Reilly Media.

Cita Chicago Style (17a ed.)

Bruner, Jon, y Mike Barlow. What Are Conversational Bots?: An Introduction to and Overview of AI-driven Chatbots. First edition. Sebastopol, CA: O'Reilly Media, 2016.

Cita MLA (9a ed.)

Bruner, Jon, y Mike Barlow. What Are Conversational Bots?: An Introduction to and Overview of AI-driven Chatbots. First edition. O'Reilly Media, 2016.