The supply chain revolution innovative sourcing and logistics for a fiercely competitive world
When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Coo...
Otros Autores: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
New York :
AMACOM, American Management Association
[2017]
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Edición: | 1st edition |
Colección: | Gale eBooks
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630213106719 |
Tabla de Contenidos:
- Intro
- Cover Page
- Title Page
- Copyright Page
- Dedication
- Contents
- Acknowledgments
- Introduction
- Steve Jobs and Supply Chain
- Need for Supply Chain Revolution
- Zara's Supply Chain Advantage
- TJX's Sourcing Advantage
- About the Author's Work
- The Book
- Change Management
- Part 1: Increase Revenue With Help from Supply Chain and Sourcing
- 1. Drive Customer Satisfaction-Through Excellent Service
- Benefiting from Excellent Service
- Amazon's Customer Service Advantage
- Best Buy's Challenges With Customer Service
- Increasing Service Levels
- Tailoring Service Level by Customer Segment
- Developing a Competitive Edge
- Getting Customers to Pay for Increased Service
- Improving Service With the Help of Supply Chain
- 2. Boost Revenue With Supply Chain
- The Airbus Supply Chain Advantage
- The Rise of Boeing
- Innovation and Supply Chain
- Airbus Enters the Market
- Boeing Plays Catch-Up
- Making Customization a Reality
- Influence Upstream R&
- D Process
- Segment Supply Chain by Demand Pattern
- Enabling Global Sourcing
- Moving to Demand-Driven Planning
- Boosting Revenue With Supply Chain
- 3. Amplify Alliance Performance With Sourcing
- Alliances Can Make or Break a Company
- Art of Alliance-Starbucks Style
- Nokia's Failure to Embrace Alliances
- Sourcing's Involvement In Alliances
- Making Alliances Successful With Sourcing
- Part 2: Reduce Business Risk Through Efficient Operations
- 4. Debottleneck the Supply Chain and Reduce Risk
- Business Risks from Supply Chain
- Benefits of Debottlenecking Supply Chain
- Supply Chain Challenges at the Department of Defense (DOD)
- Supply Chain Complexity
- Reducing Nonmoving Inventory
- Simplifying Ordering
- Streamlining the Supply Chain
- Simplifying Delivery
- Simplifying Planning
- Simplifying New Product Introduction.
- Simplifying Internal Organization Alignment
- Simplifying Engagement With Suppliers
- Fixing Supply Chain Bottlenecks
- 5. Increase Retail Success by Managing Store Investment
- Store Investment and Retail Success
- Retail Industry Evolution
- Store Investment
- Macy's Challenges With Store Investment
- Costco's Approach
- Evaluating Store Investment
- Reducing Store Costs
- Simplifying Store Development
- Driving Retail Success With Sourcing
- Part 3: Improve Profitability from Areas that are Currently Out of Scope for Sourcing Organizations
- 6. Enhance Marketing Efficiency
- Evolving Expectations from Marketing
- Marketing by Coca-Cola
- Sourcing Organizations' Challenges With Marketing
- Lever Brothers' vs. Procter &
- Gamble's Approach to Marketing Efficiency
- Measuring Marketing Performance
- Marketing-Complex Services
- Creative Agencies
- Media Buying
- Direct Marketing
- Market Research
- Implementing Marketing Efficiency Program
- 7. Smart Real Estate Outsourcing
- Need for Smart Outsourcing
- Facilities Outsourcing at Procter &
- Gamble
- Cost Savings vs. Cost Reduction
- Trends
- Facilities Outsourcing: Transitioning Toward Full Service
- Failing to Achieve Cost Reductions
- Evolving Customer Expectations
- Swinging of the Pendulum: Decline of IFM
- Disrupting Industry- Short- and Long-Term Trends
- Enabling Cost Reduction With Technology
- Making Smart Outsourcing a Reality
- Part 4: Drive Business Excellence With Help from Sourcing
- 8. Source Excellence
- Excellence-Utopia or Reality?
- Apple Helping AT&
- T Wireless Achieve Excellence
- Other Examples
- Involving Sourcing In Excellence
- Defining Excellence
- 360 Triangulation
- Supplier Workshops
- Sourcing Excellent Solutions
- Making Excellence a Reality
- Conclusion
- HP's Struggle
- Private Equity Industry Challenges.
- Sustainable Competitive Advantage for Diversified Companies
- Improving Lives
- A Final Word
- Glossary
- Notes
- Index.