The supply chain revolution innovative sourcing and logistics for a fiercely competitive world

When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. Steve Jobs, upon returning to Apple in 1997, focused on transforming the supply chain. He hired Tim Coo...

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Detalles Bibliográficos
Otros Autores: Sarkar, Suman, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: New York : AMACOM, American Management Association [2017]
Edición:1st edition
Colección:Gale eBooks
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630213106719
Tabla de Contenidos:
  • Intro
  • Cover Page
  • Title Page
  • Copyright Page
  • Dedication
  • Contents
  • Acknowledgments
  • Introduction
  • Steve Jobs and Supply Chain
  • Need for Supply Chain Revolution
  • Zara's Supply Chain Advantage
  • TJX's Sourcing Advantage
  • About the Author's Work
  • The Book
  • Change Management
  • Part 1: Increase Revenue With Help from Supply Chain and Sourcing
  • 1. Drive Customer Satisfaction-Through Excellent Service
  • Benefiting from Excellent Service
  • Amazon's Customer Service Advantage
  • Best Buy's Challenges With Customer Service
  • Increasing Service Levels
  • Tailoring Service Level by Customer Segment
  • Developing a Competitive Edge
  • Getting Customers to Pay for Increased Service
  • Improving Service With the Help of Supply Chain
  • 2. Boost Revenue With Supply Chain
  • The Airbus Supply Chain Advantage
  • The Rise of Boeing
  • Innovation and Supply Chain
  • Airbus Enters the Market
  • Boeing Plays Catch-Up
  • Making Customization a Reality
  • Influence Upstream R&amp
  • D Process
  • Segment Supply Chain by Demand Pattern
  • Enabling Global Sourcing
  • Moving to Demand-Driven Planning
  • Boosting Revenue With Supply Chain
  • 3. Amplify Alliance Performance With Sourcing
  • Alliances Can Make or Break a Company
  • Art of Alliance-Starbucks Style
  • Nokia's Failure to Embrace Alliances
  • Sourcing's Involvement In Alliances
  • Making Alliances Successful With Sourcing
  • Part 2: Reduce Business Risk Through Efficient Operations
  • 4. Debottleneck the Supply Chain and Reduce Risk
  • Business Risks from Supply Chain
  • Benefits of Debottlenecking Supply Chain
  • Supply Chain Challenges at the Department of Defense (DOD)
  • Supply Chain Complexity
  • Reducing Nonmoving Inventory
  • Simplifying Ordering
  • Streamlining the Supply Chain
  • Simplifying Delivery
  • Simplifying Planning
  • Simplifying New Product Introduction.
  • Simplifying Internal Organization Alignment
  • Simplifying Engagement With Suppliers
  • Fixing Supply Chain Bottlenecks
  • 5. Increase Retail Success by Managing Store Investment
  • Store Investment and Retail Success
  • Retail Industry Evolution
  • Store Investment
  • Macy's Challenges With Store Investment
  • Costco's Approach
  • Evaluating Store Investment
  • Reducing Store Costs
  • Simplifying Store Development
  • Driving Retail Success With Sourcing
  • Part 3: Improve Profitability from Areas that are Currently Out of Scope for Sourcing Organizations
  • 6. Enhance Marketing Efficiency
  • Evolving Expectations from Marketing
  • Marketing by Coca-Cola
  • Sourcing Organizations' Challenges With Marketing
  • Lever Brothers' vs. Procter &amp
  • Gamble's Approach to Marketing Efficiency
  • Measuring Marketing Performance
  • Marketing-Complex Services
  • Creative Agencies
  • Media Buying
  • Direct Marketing
  • Market Research
  • Implementing Marketing Efficiency Program
  • 7. Smart Real Estate Outsourcing
  • Need for Smart Outsourcing
  • Facilities Outsourcing at Procter &amp
  • Gamble
  • Cost Savings vs. Cost Reduction
  • Trends
  • Facilities Outsourcing: Transitioning Toward Full Service
  • Failing to Achieve Cost Reductions
  • Evolving Customer Expectations
  • Swinging of the Pendulum: Decline of IFM
  • Disrupting Industry- Short- and Long-Term Trends
  • Enabling Cost Reduction With Technology
  • Making Smart Outsourcing a Reality
  • Part 4: Drive Business Excellence With Help from Sourcing
  • 8. Source Excellence
  • Excellence-Utopia or Reality?
  • Apple Helping AT&amp
  • T Wireless Achieve Excellence
  • Other Examples
  • Involving Sourcing In Excellence
  • Defining Excellence
  • 360 Triangulation
  • Supplier Workshops
  • Sourcing Excellent Solutions
  • Making Excellence a Reality
  • Conclusion
  • HP's Struggle
  • Private Equity Industry Challenges.
  • Sustainable Competitive Advantage for Diversified Companies
  • Improving Lives
  • A Final Word
  • Glossary
  • Notes
  • Index.