APA (7th ed.) Citation

Hamme, D. (2015). Customer focused process innovation: Linking strategic intent to everyday execution (1st edition.). McGraw-Hill.

Chicago Style (17th ed.) Citation

Hamme, David. Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution. 1st edition. New York: McGraw-Hill, 2015.

MLA (9th ed.) Citation

Hamme, David. Customer Focused Process Innovation: Linking Strategic Intent to Everyday Execution. 1st edition. McGraw-Hill, 2015.