Tragic design the impact of bad product design and how to fix it
Bad design is everywhere, and its cost is much higher than we think. In this thought-provoking book, authors Jonathan Shariat and Cynthia Savard Saucier explain how poorly designed products can anger, sadden, exclude, and even kill people who use them. The designers responsible certainly didn’t inte...
| Otros Autores: | , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Beijing, [China] :
O'Reilly
2017.
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| Edición: | First edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630140206719 |
Tabla de Contenidos:
- Introduction. The Interface that Killed Jenny
- The Role and Responsibilities of Designers
- Design Can Kill. Stupid Errors Versus Stupid Users
- Case Study 1: Therac-25
- Case Study 2: Ferry Crash in New York City
- Case Study 3: Ford Pinto
- Case Study 4: Flight 148
- Alternatives to Modes
- Fault Tree Analysis
- Design Can Anger. Why Should You Care About Emotions?
- Characteristics of Impolite Technologies
- Dark Patterns
- Design Can Sadden. The "Dribbblelisation" of Our Users
- Inadvertent Cruelty
- Self-Blame and Humiliation
- "Power User" Features
- Allowing for Abuse
- How to Prevent Causing Sadness
- Design Can Exclude. Accessibility
- Diversity, Inclusive Design, Design for All
- Tools and Techniques. Gather as Much Data as You Can
- Learn to Recognize Emotions
- What We Can Do
- What We All Can Do
- What Designers Can Do
- They Are Doing Good. Physical Good
- Emotional Good
- Inclusion
- Justice
- What Will You Do?
- Companies, Products, and Links
- Index.
