Engagement transforming difficult relationships at work
Master the interpersonal side of management to enhance productivity and boost success Engagement is the manager's essential primer for dealing with difficult people and managing your team. Bestselling authors Lee G. Bolman and Joan V. Gallos are back with an engaging business novella that relat...
| Otros Autores: | , |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Hoboken, New Jersey :
Wiley
2016.
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| Edición: | 1st edition |
| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630139206719 |
Tabla de Contenidos:
- Title Page; Copyright; Dedication; Preface; Introduction; Sure Rules of Engagement; How to Use This Book; Part I: Reality; Chapter 1: The Choice; Chapter 2: The Boss; Chapter 3: A Single Step; Interlude 1: Coping with Bullies; Part II: Beginnings Are Everything; Chapter 4: The Motley Crew; Chapter 5: SOS; Chapter 6: The Ally; Interlude 2: Managing the Boss; Part III: Complex Characters; Chapter 7: Madison; Chapter 8: Data; Chapter 9: Underperforming; Chapter 10: The Check-in; Interlude 3: Learning with Tenacity; Part IV: The Plot Thickens; Chapter 11: Clarity; Chapter 12: Checking It Twice
- Chapter 13: ProductionInterlude 4: Leading with Purpose; Part V: Fix or Fold; Chapter 14: Sales; Chapter 15: A Warning from Michael; Chapter 16: Hate Your Boss?; Chapter 17: In Sheep's Clothing; Chapter 18: Fire Your Star?; Chapter 19: Back to the Boss; Interlude 5: Move On? Push Out?; Part VI: Teamwork; Chapter 20: The Game Plan; Interlude 6: A Sure Tour de Force; Part VII: A Happy Ending?; Chapter 21: The New Boss; Epilogue the Sure Route to Success: Engagement; The SURE Principles: Remember the Basics; Conclusion; The Skills of Engagement Tutorial; Stop, Look, and Learn; Unhook
- Revise the ScriptEngage-Evolve or Exit; Acknowledgments; About the Authors; Index; End User License Agreement
