Communication skills training
Individuals, teams, and organizations are only as good as their ability to communicate effectively. Communication Skills Training offers the crucial tools you’ll need to help your workshop participants master the skills that drive performance. The first book in the ATD Workshop Series offers practic...
| Otros Autores: | |
|---|---|
| Formato: | Libro electrónico |
| Idioma: | Inglés |
| Publicado: |
Alexandria, Virginia :
ATD Press
[2015]
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| Edición: | 2nd edition |
| Colección: | ATD workshop series
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| Materias: | |
| Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630023406719 |
Tabla de Contenidos:
- Introduction: How to use this book
- Section I: The workshops. Two-day communication skills workshop
- One-day communication skills workshop
- Half-day communication skills workshop
- Customizing the communication skills workshop
- Section II: Essentials of effective communication skills training. Identifying needs for communication skills training
- Understanding the foundations of training design
- Leveraging technology to maximize and support design and delivery
- Delivering your communication skills workshop: be a great facilitator
- Evaluating workshop results
- Section III: Post-workshop learning. The follow-up coach
- Section IV: Workshop supporting documents and online support. Learning activities
- Assessments
- Handouts
- Online tools and downloads.
