Service design for business a practical guide to optimizing the customer experience

A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, e...

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Detalles Bibliográficos
Otros Autores: Reason, Ben, 1972- author (author), Løvlie, Lavrans, 1969- author (cover designer), Flu, Melvin Brand, 1966- author (illustrator), Lai, Wendy, cover designer (editor), Gates, Melissa, illustrator, Leeuvan, Wendy Van, editor
Formato: Libro electrónico
Idioma:Inglés
Publicado: Hoboken, New Jersey : Wiley 2016.
Edición:1st edition
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009630020706719

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