International Business Machines Corporation. International Technical Support Organization & Orlando, K. (2016). IBM ProtecTIER implementation and best practices guide (Fourth edition.). IBM Corporation, International Technical Support Organization.
Cita Chicago Style (17a ed.)International Business Machines Corporation. International Technical Support Organization y Karen Orlando. IBM ProtecTIER Implementation and Best Practices Guide. Fourth edition. Poughkeepsie, NY: IBM Corporation, International Technical Support Organization, 2016.
Cita MLA (9a ed.)International Business Machines Corporation. International Technical Support Organization y Karen Orlando. IBM ProtecTIER Implementation and Best Practices Guide. Fourth edition. IBM Corporation, International Technical Support Organization, 2016.
