Execution excellence making strategy work using the balanced scorecard
A hands-on guidebook for making your strategy work with effective Balanced Scorecard design, deployment, and maintenance Execution Excellence is the practitioner's guide to real-world implementation. Designed by a Balanced Scorecard (BSC) thought leader with 30 years of experience and over 300...
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| Format: | eBook |
| Language: | Inglés |
| Published: |
Hoboken, New Jersey :
Wiley
2016.
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| Edition: | 1st edition |
| Subjects: | |
| See on Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629975106719 |
Table of Contents:
- Execution Excellence: Making Strategy Work Using the Balanced Scorecard; Contents; Preface; Acknowledgments; Part I: The Real World of Strategy; Chapter 1: The Global Business Environment in Today's Flat World; So Where Do We Go from Here?; What Does That Mean? ; Chapter 2: The Evolving Role of Strategy; Blue-Sky Strategy; Back-to-Basics Strategy; Chapter 3: Strategy Formulation; External Assessment; Internal Assessment; Chapter 4: Strategy Execution; Chapter 5: The Business Planning Process; Ownership; Part II: Introducing the Balanced Scorecard; Chapter 6: Introducing the Balanced Scorecard
- HistoryBasic BSC Framework; Design; Implementation; Cascades; Individual BSC; Using the BSC to Formulate Strategy; Chapter 7: Challenges in Implementing the Balanced Scorecard Successfully; General Challenges; Design Challenges; Implementation Challenges; Part III: Challenges in Balanced Scorecard Design; Chapter 8: Designing the Strategy Map; Introduction; Design Methodology; Strategy Map Design Components; Financial Perspective; Customer Perspective; Internal Perspective; Learning and Growth Perspective; Impact of Industry Customization and Support Functions on Strategy Map Design
- Strategy Map Design for Nonprofit and Government OrganizationsThe Concept of the Linkage Model; Designing a Lite Version of a Strategy Map for Board Reporting: Strategic Themes; Chapter 9: Defining Objectives; The Bad Way; The Good Way; Customer Objectives; Chapter 10: Picking Owners; Owning the Formulation; Owning the Execution; How Does Ownership Really Work in a BSC Meeting?; BSC Ownership versus Individual Performance Measures; Chapter 11: The Art of Measurement; Introduction; Financial and Non-financial Measures; Lead and Lag Measures; Strategic versus Non-strategic Measures
- Financial MeasuresCustomer Measures; Internal Perspective; Learning and Growth Measures; Measurement Formulas; Data Sources; What about Missing Data Sources?; How Many Are Enough?; Chapter 12: Units and Frequency of Measurement; Units of Measurement; Key Milestone Indicators (KMS); Decimals; Frequency of Measurement; Chapter 13: Target Setting; Target Intensity; How Many Targets to Set of Each Kind?; Target-Setting Benchmarks; Target Calculation; Chapter 14: Initiative Alignment; Chapter 15: Designing Cascades; Introduction; The Next Level Cascade: Functional Organization
- Multi-divisional Structures and CascadesChapter 16: Aligning Individual and Enterprise Performance; Introduction; The Right Way; Measures; Cascading Weights and Measures; Bands; Part IV: Challenges in Implementation; Chapter 17: Selecting the Right Balanced Scorecard Coordinator; Introduction; The BSC Coordinator; Role in the Design Phase; Role in the Implementation Phase; Picking the Ideal BSC Coordinator; Cascade Coordinators; Chapter 18: Get Ready for the First Reporting; Introduction; Timelines; The Accuracy of a Measure; You Missed the Start of the Year
- Chapter 19: How Should the First Meeting Run?
