Transforming teams : tips for improving collaboration and building trust

Transforming teams tips for improving collaboration and building trust

Human resources and management consultants are frequently asked to help their clients address fundamental breakdowns within their organizations. More often than not, these breakdowns occur between conflicting functional areas, such as sales and customer service, sales and operations, or creative and...

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Detalles Bibliográficos
Otros Autores: St. John, SPHR, SHRM-SCP, Claudia, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Boca Raton, FL : Productivity Press, an imprint of Taylor and Francis 2015.
Edición:1st edition
Materias:
Organizational behavior.
Organizational effectiveness.
Personnel management.
Teams in the workplace > Management.
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629956806719
Tabla de Contenidos:
  • chapter 1 Eliza's Bad Monday at HDS Tech
  • chapter 2 Golden Nuggets
  • chapter 3 Bedtime with Badger and Coyote
  • chapter 4 Quiet Kirby
  • chapter 5 The Stories We Tell
  • chapter 6 Dear Old School Days
  • chapter 7 The Communication Preferences of Homo sapiens
  • chapter 8 The Language of DISC
  • chapter 9 Sales vs. Customer Service
  • chapter 10 The Only One You Can Change Is You
  • chapter 11 Dave's Critical Conversations
  • chapter 12 Feedback for Claire
  • chapter 13 Lunch with Karen
  • chapter 14 It's All about Trust
  • chapter 15 Making Promises
  • chapter 16 Managing Promises
  • chapter 17 Unpacking Baggage and Restoring Trust
  • chapter 18 Actions vs. Intentions
  • chapter 19 Components of Collaboration
  • chapter 20 What Eliza Knows-Resources for Managers: Components of Collaboration.

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