New supervisor training
Prepare and establish new front-line leaders with training that develops essential supervisory skills. Investing in new supervisors increases productivity and organizational profitability, and it results in engaged, high-performing teams. Yet many new supervisors—the very people responsible for pla...
Otros Autores: | |
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Formato: | Libro electrónico |
Idioma: | Inglés |
Publicado: |
Alexandria, Virginia :
Association for Talent Development
[2015]
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Edición: | 2nd edition |
Colección: | ATD workshop series New supervisor training
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Materias: | |
Ver en Biblioteca Universitat Ramon Llull: | https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629945006719 |
Tabla de Contenidos:
- Intro
- Title Page
- Copyright
- Contents
- FOREWORD
- INTRODUCTION: HOW TO USE THIS BOOK
- Why Is Developing New Supervisors Important?
- What Do I Need to Know About Training?
- How Much Time Will Preparation Take?
- What Are the Important Features of the Book?
- How Are the Agendas Laid Out?
- How Do I Use This Book?
- Key Points
- What to Do Next
- Additional Resources
- SECTION I: THE WORKSHOPS
- 1 TWO-DAY NEW SUPERVISOR TRAINING WORKSHOP
- Two-Day Workshop Objectives
- Two-Day Workshop Overview
- Day-One Overview
- Day-Two Overview
- Two-Day Workshop Agenda: Day One
- What to Do Between Workshop Days
- Two-Day Workshop Agenda: Day Two
- What to Do Next
- 2 ONE-DAY NEW SUPERVISOR TRAINING WORKSHOP
- One-Day Workshop Objectives
- One-Day Workshop Overview
- One-Day Workshop Agenda
- What to Do Next
- 3 HALF-DAY NEW SUPERVISOR TRAINING WORKSHOP
- Half-Day Workshop Objectives
- Half-Day Workshop Overview
- Half-Day Workshop Agenda
- What to Do Next
- 4 CUSTOMIZING THE NEW SUPERVISOR TRAINING WORKSHOP
- Customizing the Content and Activities
- Customizing the Workshop Format
- New Supervisor Skills Series
- Small Bites-Lunch-and-Learn Seminars
- Theme-Based Workshops
- Customizing Delivery With Technology
- The Bare Minimum
- What to Do Next
- SECTION II: ESSENTIALS OF EFFECTIVE NEW SUPERVISOR TRAINING
- 5 IDENTIFYING NEEDS FOR NEW SUPERVISOR TRAINING
- Why Needs Analysis?
- Strategic Needs Analysis
- Structured Interviews
- Focus Groups
- Surveys
- Individual Learning Needs Analysis
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- 6 UNDERSTANDING THE FOUNDATIONS OF TRAINING DESIGN
- Basic Adult Learning Theory
- More Theoretical Ideas Important to Learning
- Multiple Intelligences
- Whole Brain Learning
- Theory Into Practice
- Establishing a Framework.
- Identifying Behaviors
- Practicing
- Providing Feedback
- Making It Relevant
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- 7 LEVERAGING TECHNOLOGY TO MAXIMIZE AND SUPPORT DESIGN AND DELIVERY
- Why Consider Learning Technologies?
- Opportunities to Use Learning Technologies
- When Designing Training
- Before Training
- During Training
- After Training
- While Building a Learning Community
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- 8 DELIVERING YOUR NEW SUPERVISOR WORKSHOP: BE A GREAT FACILITATOR
- The Learning Environment
- Program Preparation Checklist
- Participant Materials
- Handouts
- Presentation Slides
- Workbooks and Journals
- Videos
- Toys, Noisemakers, and Other Props
- Facilitator Equipment and Materials
- A Strong Start: Introduction, Icebreakers, and Openers
- Feedback
- Role Plays
- Participant Presentations
- Ball Toss
- Journaling
- Questioning Skills
- Training Room and Participant Management
- A Word About Dealing With Difficult Participants
- An Unforgettable End
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- 9 EVALUATING WORKSHOP RESULTS
- Levels of Measurement
- Level 1: Measuring Participant Reactions
- Level 2: Measuring the Extent to Which Participants Have Learned
- Level 3: Measuring the Results of Training Back on the Job
- Level 4: Measuring the Organizational Impact of Training
- Return on Investment
- Reporting Results
- The Bare Minimum
- Key Points
- What to Do Next
- Additional Resources
- SECTION III: POST-WORKSHOP LEARNING
- 10 THE FOLLOW-UP COACH
- The Pivotal Role of the Supervisor's Manager
- Before the Workshop Begins
- During the Workshop
- At the Close of the Workshop
- After the Workshop
- The Bare Minimum
- What to Do Next
- Additional Resources.
- SECTION IV: WORKSHOP SUPPORTING DOCUMENTS AND ONLINE SUPPORT
- 11 LEARNING ACTIVITIES
- Learning Activities Included in New Supervisor Training
- 12 ASSESSMENTS
- Assessments Included in New Supervisor Training
- 13 HANDOUTS
- Handouts Included in New Supervisor Training
- 14 ONLINE TOOLS AND DOWNLOADS
- Access to Free Supporting Materials
- Customizable Materials
- Working With the Files
- PDF Documents
- PowerPoint Slides
- ACKNOWLEDGMENTS
- ABOUT THE AUTHOR
- ABOUT ATD
- Back Cover.