New supervisor training

Prepare and establish new front-line leaders with training that develops essential supervisory skills. Investing in new supervisors increases productivity and organizational profitability, and it results in engaged, high-performing teams. Yet many new supervisors—the very people responsible for pla...

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Detalles Bibliográficos
Otros Autores: Biech, Elaine, author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Alexandria, Virginia : Association for Talent Development [2015]
Edición:2nd edition
Colección:ATD workshop series New supervisor training
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629945006719
Tabla de Contenidos:
  • Intro
  • Title Page
  • Copyright
  • Contents
  • FOREWORD
  • INTRODUCTION: HOW TO USE THIS BOOK
  • Why Is Developing New Supervisors Important?
  • What Do I Need to Know About Training?
  • How Much Time Will Preparation Take?
  • What Are the Important Features of the Book?
  • How Are the Agendas Laid Out?
  • How Do I Use This Book?
  • Key Points
  • What to Do Next
  • Additional Resources
  • SECTION I: THE WORKSHOPS
  • 1 TWO-DAY NEW SUPERVISOR TRAINING WORKSHOP
  • Two-Day Workshop Objectives
  • Two-Day Workshop Overview
  • Day-One Overview
  • Day-Two Overview
  • Two-Day Workshop Agenda: Day One
  • What to Do Between Workshop Days
  • Two-Day Workshop Agenda: Day Two
  • What to Do Next
  • 2 ONE-DAY NEW SUPERVISOR TRAINING WORKSHOP
  • One-Day Workshop Objectives
  • One-Day Workshop Overview
  • One-Day Workshop Agenda
  • What to Do Next
  • 3 HALF-DAY NEW SUPERVISOR TRAINING WORKSHOP
  • Half-Day Workshop Objectives
  • Half-Day Workshop Overview
  • Half-Day Workshop Agenda
  • What to Do Next
  • 4 CUSTOMIZING THE NEW SUPERVISOR TRAINING WORKSHOP
  • Customizing the Content and Activities
  • Customizing the Workshop Format
  • New Supervisor Skills Series
  • Small Bites-Lunch-and-Learn Seminars
  • Theme-Based Workshops
  • Customizing Delivery With Technology
  • The Bare Minimum
  • What to Do Next
  • SECTION II: ESSENTIALS OF EFFECTIVE NEW SUPERVISOR TRAINING
  • 5 IDENTIFYING NEEDS FOR NEW SUPERVISOR TRAINING
  • Why Needs Analysis?
  • Strategic Needs Analysis
  • Structured Interviews
  • Focus Groups
  • Surveys
  • Individual Learning Needs Analysis
  • The Bare Minimum
  • Key Points
  • What to Do Next
  • Additional Resources
  • 6 UNDERSTANDING THE FOUNDATIONS OF TRAINING DESIGN
  • Basic Adult Learning Theory
  • More Theoretical Ideas Important to Learning
  • Multiple Intelligences
  • Whole Brain Learning
  • Theory Into Practice
  • Establishing a Framework.
  • Identifying Behaviors
  • Practicing
  • Providing Feedback
  • Making It Relevant
  • The Bare Minimum
  • Key Points
  • What to Do Next
  • Additional Resources
  • 7 LEVERAGING TECHNOLOGY TO MAXIMIZE AND SUPPORT DESIGN AND DELIVERY
  • Why Consider Learning Technologies?
  • Opportunities to Use Learning Technologies
  • When Designing Training
  • Before Training
  • During Training
  • After Training
  • While Building a Learning Community
  • The Bare Minimum
  • Key Points
  • What to Do Next
  • Additional Resources
  • 8 DELIVERING YOUR NEW SUPERVISOR WORKSHOP: BE A GREAT FACILITATOR
  • The Learning Environment
  • Program Preparation Checklist
  • Participant Materials
  • Handouts
  • Presentation Slides
  • Workbooks and Journals
  • Videos
  • Toys, Noisemakers, and Other Props
  • Facilitator Equipment and Materials
  • A Strong Start: Introduction, Icebreakers, and Openers
  • Feedback
  • Role Plays
  • Participant Presentations
  • Ball Toss
  • Journaling
  • Questioning Skills
  • Training Room and Participant Management
  • A Word About Dealing With Difficult Participants
  • An Unforgettable End
  • The Bare Minimum
  • Key Points
  • What to Do Next
  • Additional Resources
  • 9 EVALUATING WORKSHOP RESULTS
  • Levels of Measurement
  • Level 1: Measuring Participant Reactions
  • Level 2: Measuring the Extent to Which Participants Have Learned
  • Level 3: Measuring the Results of Training Back on the Job
  • Level 4: Measuring the Organizational Impact of Training
  • Return on Investment
  • Reporting Results
  • The Bare Minimum
  • Key Points
  • What to Do Next
  • Additional Resources
  • SECTION III: POST-WORKSHOP LEARNING
  • 10 THE FOLLOW-UP COACH
  • The Pivotal Role of the Supervisor's Manager
  • Before the Workshop Begins
  • During the Workshop
  • At the Close of the Workshop
  • After the Workshop
  • The Bare Minimum
  • What to Do Next
  • Additional Resources.
  • SECTION IV: WORKSHOP SUPPORTING DOCUMENTS AND ONLINE SUPPORT
  • 11 LEARNING ACTIVITIES
  • Learning Activities Included in New Supervisor Training
  • 12 ASSESSMENTS
  • Assessments Included in New Supervisor Training
  • 13 HANDOUTS
  • Handouts Included in New Supervisor Training
  • 14 ONLINE TOOLS AND DOWNLOADS
  • Access to Free Supporting Materials
  • Customizable Materials
  • Working With the Files
  • PDF Documents
  • PowerPoint Slides
  • ACKNOWLEDGMENTS
  • ABOUT THE AUTHOR
  • ABOUT ATD
  • Back Cover.