Integrated IT performance management

Detalles Bibliográficos
Otros Autores: Bainey, Kenneth R., author (author)
Formato: Libro electrónico
Idioma:Inglés
Publicado: Boca Raton : Taylor & Francis [2016]
Colección:Taylor & Francis evidence-based ebooks.
Materias:
Ver en Biblioteca Universitat Ramon Llull:https://discovery.url.edu/permalink/34CSUC_URL/1im36ta/alma991009629911606719
Tabla de Contenidos:
  • Front Cover; Dedication; Contents; Preface; Acknowledgments; Author; Chapter 1 - Introduction to Integrated IT Performance Management; Chapter 2 - Integrated IT Performance Management Framework; Chapter 3 - Strategic Management Model; Chapter 4 - Performance Management Model; Chapter 5 - Information Technology Operational Management Model; Chapter 6 - Integrated IT Service Delivery Life Cycle Performance Model; Chapter 7 - Aligning IPMF-IT Framework with Industry Best Practices; Appendix A - Integrated IT Performance Measurement Dashboard-Executive Leadership Services (ELS)
  • Appendix B - Integrated IT Performance Measurement Dashboard-Planning and Administration Services (PAS)Appendix C - Integrated IT Performance Measurement Dashboard-Enterprise Architecture Services (EAS); Appendix D - Integrated IT Performance Measurement Dashboard-Project Portfolio Management (PPM); Appendix E - Integrated IT Performance Measurement Dashboard-Applications Management Services (AMS); Appendix F - Integrated IT Performance Measurement Dashboard-Technology Operations Services (TOS); Back Cover